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Our Privacy Policy
Your privacy is important to us. We only use the information we collect about you carefully, lawfully and in accordance with Indonesian Law.
INFORMATION WE HOLD
- If you have shopped with us we will hold your name, address, telephone number and email address. We do not store financial details.
- We will also hold the delivery address(es) for your orders. We also maintain a record of your product selections.
- If you have requested a catalogue, entered a competition or completed feedback, we hold your name, address, telephone number, email address.
- If you have requested to receive our email newsletters we only hold your name and email address. If you wish to unsubscribe please email [email protected] with unsubscribe in the subject field or simply follow the unsubscribe link on the last newsletter you received from us.
- We also collect information about where you are on the internet (e.g. the URL you came from and the way in which you navigate the site.)
INFORMATION WE USE
- We use the information we hold on your records for operational purposes; for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.
- Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.
- Any successor to the PT Bina Tata Wista (trading as Vivre Gourmet) may use your information on the same basis.
- We also use the information to keep you up to date with Vivre Gourmet; mailing new catalogues and sending emails as appropriate.
- For purposes of quality control and training, calls and emails may be monitored.
CONTACTING US
If you have any concerns about our Policies, Terms & Conditions, please contact us at: Customer Services, Vivre Gourmet, Jl. Pratama, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
Email: hello @ vivregourmet.com or +62 (0)361 776555 and +62 821 4738 5767